[Effective Date: 2026-03-26]
1. Introduction
Welcome to VIPMONO, your trusted source for herbal and healthy products in Sri Lanka. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or make a purchase.
2. Information We Collect
When you interact with VIPMONO, we may collect the following types of data:
- ● Personal Information: Name, email, phone number, billing/shipping address.
- ● Payment Information: Securely processed through third-party payment providers.
- ● Health-Related Preferences: If you voluntarily provide information about your product preferences or wellness needs, we use it to recommend suitable products.
- ● Device & Browsing Data: IP address, browser type, and website activity for security and analytics purposes.
3. How We Use Your Information
We use your information to:
- ● Process and deliver your herbal products.
- ● Provide customer support and respond to inquiries.
- ● Personalize your shopping experience based on your preferences.
- ● Improve our website and product offerings.
- ● Send promotions and health-related tips (if you opt-in).
- ● Comply with legal and regulatory requirements.
4. Sharing Your Information
We do not sell or rent your data. However, we may share information with:
- ● Delivery Partners: To ensure your orders reach you.
- ● Payment Gateways: For secure transaction processing.
- ● Legal Authorities: When required by law.
5. Data Security
We take appropriate measures to protect your personal information. However, no online platform can guarantee absolute security. Always use strong passwords and avoid sharing sensitive details.
6. Your Rights
You have the right to:
- ● Request access, correction, or deletion of your personal data.
- ● Opt-out of promotional emails.
- ● Restrict certain types of data processing.
To make a request, contact us at support@vipmono.com.
7. Cookies & Tracking
We use cookies to enhance user experience, analyze traffic, and serve relevant content. You can manage cookie preferences through your browser settings.
8. Third-Party Links
Our website may contain links to third-party sites. VIPMONO is not responsible for their privacy practices, and we encourage you to review their policies separately.
10. Updates to This Policy
We may update this policy to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated effective date.
11. Contact Us
For any privacy-related questions, please reach out to us:
📧 Email: support@vipmono.com
📞 Phone: +94 76 415 4467
📍 Location: Mono WRJR+R65, Port city Duty free Mall, Colombo 02.