Effective Date: [2025-03-26]
1. Use of the Website
By accessing or using the VIPMONO website (www.vipmono.com), you agree to comply with and be bound by these Terms and Conditions. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer. You agree to accept responsibility for all activities that occur under your account or password.
2. Product Information and Pricing
We make every effort to ensure that product descriptions, images, and prices are accurate. However, errors may occur, and we do not guarantee the accuracy or completeness of the information provided. All prices are listed in Sri Lankan Rupees (LKR) and may be subject to change without notice. In the event of a pricing error, we reserve the right to cancel or modify any order.
3. Orders and Payments
When you place an order, you agree to provide accurate and complete information. After you place an order, we will send you a confirmation email acknowledging receipt of your order. Please note that this does not constitute acceptance of your order. We reserve the right to cancel or refuse any order due to various reasons, including incorrect pricing, product availability, or suspected fraudulent activity.
We accept payments through secure third-party payment gateways. You are responsible for ensuring the accuracy of the information you provide for payment processing.
4. Shipping and Delivery
We will process your order as quickly as possible and dispatch your products within the estimated time frame. Delivery times may vary depending on your location and product availability. Shipping charges will be calculated at checkout. VIPMONO is not responsible for any delays caused by the shipping carrier.
Once your order has been shipped, you will receive a tracking number to monitor your package’s delivery status.
5. Returns and Refunds
If you are not satisfied with your purchase, we offer a return and refund policy. Please refer to our separate Return and Refund Policy for more details on eligibility, conditions, and how to return your products.
6. Intellectual Property
The content, design, logos, trademarks, and materials available on VIPMONO’s website are protected by copyright laws and are the intellectual property of VIPMONO or its content providers. You may not use, reproduce, or distribute any content without the express permission of VIPMONO.
7. Limitation of Liability
To the extent permitted by law, VIPMONO shall not be liable for any indirect, incidental, or consequential damages arising from the use of the website or the purchase of products. We do not guarantee that the website will be uninterrupted or error-free. In no event shall VIPMONO’s liability exceed the amount paid by you for the product(s) in question.
8. Amendments and Termination
We reserve the right to modify, suspend, or terminate the website or our services at any time without prior notice. We also reserve the right to update or amend these Terms and Conditions at our discretion. Any changes will be posted on this page, and the updated Terms and Conditions will become effective upon posting. You are encouraged to review this page periodically to stay informed about any changes.
If you do not agree with any of the updated terms, you should cease using the website immediately.
9. Governing Law
These Terms and Conditions are governed by the laws of Sri Lanka. Any disputes arising from these terms shall be resolved in the courts of Sri Lanka.
10. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us:
📧 Email: support@vipmono.com
📞 Phone: +94 76 415 4467
📍 Location: Mono WRJR+R65, Port city Duty free Mall, Colombo 02.